GOING FORWARD STRONGER

Survey tools and real-time reports to help you ask, listen, share feedback, collaborate
and connect with each other while finding your new normal

EMPLOYEE ENGAGEMENT PULSE SURVEYS

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CUSTOMER AND EMPLOYEE SATISFACTION SURVEYS

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LEARNING PRIORITY TOOLS

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"YOU'VE GOT TO ASK THE RIGHT QUESTIONS IF YOU'RE GOING TO FIND THE RIGHT ANSWERS"

WE ARE DISCOVER

A little bit about us

We work with global organisations going through large scale transformation and change to help create a culture where employees value giving feedback, leadership value receiving it and accelerated and sustained changes are made.

We use our own, secure survey and testing tools - PulseChecker and Quest, rather than 3rd party services to gather real-time client insights.

Founded in 2000, we're headquartered in near Bath in the UK supplying our products and services globally across 60 countries in Europe, US and Asia.

Please get in touch if you would like to talk about a project - we would love to hear from you.

PULSECHECKER

A self-service survey tool to check the pulse of your organisation

1. ASK

Drive openness and transparency by posing a few topical questions online and encouraging everyone involved to provide suggestions and ideas

2. ANALYSE

Clear, graphical views of the results are immediately displayed to everyone who submits a response in real-time. Everyone can view and reflect on the results together

3. ACT

Use the results of the pulse to make decisions and keep everyone informed with the built-in “pulse broadcast” conclusion feature

QUEST SURVEYS PROVIDING RAPID ANSWERS

Discover collects feedback for our clients in over 60 countries in 20 languages, using the most innovative and engaging ways available to us, converting these into insights to support sustained transformation and change.

The links below provide an overview of the range of different question types and real-time charts and graphs available to use within your project.

Take a look at our range of question types and response options

Take a look at our range of real-time charts and graph options

HOW WE WORK WITH YOU

1. We listen - we discuss and agree what you need to know

2. We design - we design you a beautiful, branded web-based survey

3. We build - we programme and test the survey and provide you with a secure web based survey link for you to collect feedback

4. We analyse - for every question you ask, we build you a chart that updates in realtime with 24/7 access to the results as they arrive

5. You act - real-time insights allow you to take rapid action

Whether you need opinions from your customers or staff, have a situation, process or product to improve, have a problem to solve or an issue to understand or monitor, access to the right information will help you make informed decisions and take the most appropriate action - fast.

A SMALL SAMPLE OF QUEST GRAPHS

We create you your own bespoke results dashboards based on your survey questions

"A GOOD QUESTION IS WORTH A THOUSAND GOOD ANSWERS"

DISCOVER YOUR LEARNING PRIORITIES

Focus time to learn and develop where it matters most

We use our own secure, testing platform to create and issue bespoke tests, assessments and quizzes to your people in any language.

You can use your own questions or we can write them for you.

A personalised report is immediately available on screen in real-time based on the results of the test as soon as the questions are complete.

You can supply us with the web-links to your own learning resources or we can store and host these for you.

1

Self check or test

Quick check your knowledge on any topic or subject

2

Real-time analysis

Receive a completely bespoke learning report

3

Link to resources

Click directly to the most suitable and recommended resources

WHAT OUR CUSTOMERS SAY

Becky and the Discover team have been very quick to understand our requirements to quickly mobilise, build and launch our survey. Throughout the project we have been particularly impressed with how responsive Becky’s team have been to respond to changes in requirements.

The reporting outputs that Discover have produced have been extremely helpful in providing content and insight as well as providing real-time updates to stakeholders on participant response rates.

Freshfields Bruckhaus Deringer LLP

Discover’s extensive experience of survey design and analyses, together with their excellent people, listening, questioning, technical and analytical skills, were instrumental in crystallising our business objectives before crafting relevant questions to align analysis plan with objectives.

Discovering and uncovering…they do both really well! The real-time web-based results dashboards greatly helped with ongoing snapshots of potential areas of focus but importantly played a signiﬁcant role in achieving an excellent responder rate.

Novartis Pharmaceuticals

PulseChecker is a brilliant survey tool! It became an integral part of team culture since 2014.

This intuitive and simple survey tool helps us to measure and improve engagement, satisfaction, and team performance in order to build even stronger organisation.

Big thanks to the Discover team for outstanding tech support and ﬂexibility in working with us.

Shire Pharmaceuticals

WE ARE...

CHALLENGING

We spend time doing our homework to really getting to know your organisation so we can bring a healthy challenge to the discussions and provide direction to your teams so they can concentrate on doing things that truly create value.

SUPPORTIVE

We provide solutions to shed light on issues and help you solve problems, highlighting successes and best practice. We help you involve everyone in the organisation, shift mindsets, generate new ways of thinking and change attitudes and behaviours.

EXPERIENCED

We were established in 2000, and now we collect feedback for our clients in over 60 countries in 20 languages, using the most innovative and engaging ways available to us, converting these into insights to support sustained transformation and change.

SECURE

Security of the data we collect is of paramount importance to you, and us equally. We have our own suite of survey tools so you can be sure how your data is being collected and stored. We host all our client data in an ISO accredited data centre in London, UK.

OUR DIRECTOR

REBECCA HOSKINGS

Becky began her 30 year career helping organisations through change in the financial services sector and held roles across marketing, training and development and organisation development.

In 2000, she established Discover, providing consultancy services to organisations wishing to improve their performance, improve employee happiness and engagement,
communicate better, and solve problems along the way.

Becky’s high-energy and passion for innovation and simplicity led her to design one of the first ever web-based tools in the UK to gather and report real-time and ongoing pulse survey feedback and insights for her clients.

She brings a wealth of experience and positivity to any situation and has made it her life’s ambition to get people and teams achieve great things by collecting great feedback, and encouraging honest and frequent communication.

She is renowned for role-modelling these behaviours and helping her clients create a culture where employees value giving feedback, leadership value receiving it and accelerated and sustained changes are made.

Becky’s clients span pharmaceutical, banking, law and medical research sectors in Europe, US and Asia, guiding them through transformation and change, bringing a healthy challenge to discussions and providing direction from insights and analysis so they can concentrate on prioritising and doing the things that truly create value.

GET IN TOUCH WITH US

The Glove Factory, Brook Lane, Holt, Bradford on Avon, Wiltshire BA14 6RL